Frequently asked questions

How can we help?

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"We strive to provide exceptional service that goes above and beyond our customers' expectations."

— BEEZNEEZHOMESERVICES TEAM

 FAQs

  • We're available in St Albans, Hemel Hempstead, Hatfiel & Harpenden.

  • We’ve set a new standard for thorough and thoughtful service. You don’t just get a quality clean - you get a beezneez quality clean. Here’s what’s included:

    Throughout:

    -Dust and wipe all accessible surfaces

    -Clean light switches

    -Skirting boards wiped

    -Empty the rubbish bins

    -General tidy up - includes:

    -Straightening cushions

    -Clearing away rubbish

    -Straightening clutter (stacking magazines, folding throws etc)

    -Watering plants (if needed)

    -Vacuum (and mop) the floors

    The kitchen:

    -Do the washing up or load the dishwasher

    -Put away clean dishes

    -Clean the sink

    -Clean the hob

    -Wipe the exterior of kitchen cupboards and appliances

    -Clean the interior of the microwave

    -Take out rubbish (including recycling)

    The bathroom:

    -Clean the toilet

    -Clean the shower, bathtub and sink

    -Clean cabinet exteriors, mirror and fixtures

    The living room:

    -Vacuum (and mop) the floors

    -Dust and wipe all accessible surfaces

    -Clean light switches

    -Skirting boards wiped

    -Empty the rubbish bins

    -General tidy up, including stacking magazines, plumping cushions etc.

    -Dust TV

    The Bedroom:

    -Dust and wipe all accessible surfaces

    -Clean light switches

    -Skirting boards wiped

    -Empty the rubbish bins

    -General tidy up

    -Make the bed (leave fresh linen on the bed if you'd like us to change the sheets)

    Customise your clean

    Customise your clean with any of these extra tasks, charged at your normal hourly rate:

    -Ironing

    -Laundry

    -Inside fridge cleaning

    -Inside oven cleaning

    -Interior window cleaning

    -Cleaning cloths and sprays (for an extra charge)

    Deep cleaning services

    If you've booked a regular one-off or regular clean, your cleaner won't be able to provide end-of-tenancy, after-builder, move-in, move-out, or other types of deep cleaning. This includes specialist services such as:

    -Stain removal

    -Steam, carpet or upholstery cleaning

    If you require any of these services, you can get a quote for our specialist deep cleaning service

  • You'll need to provide a vacuum cleaner and a mop & bucket for them at the property.

    If you have a cordless vacuum, please make sure that this is fully charged ahead of your cleaners arrival.

    If you provide your own cleaning cloths and sprays, please provide the following products to get the best possible clean:

    Multi-surface disinfectant

    Limescale remover

    Kitchen cleaner

    Bathroom cleaner

    Floor cleaner

    Glass cleaner

    Toilet cleaner

    Rubber gloves

    Clean sponges and cloths (preferably microfibre cloths), washed between visits

    Any specialist surface cleaners you need, such as chrome, granite or wood cleaner.

  • You can fill in our contact form and we will get back to you ASAP. Online Service Hours : 09:00-17:00 Monday-Friday.

Get start with BeezNeez, today!